News

Installers warned over non-approved flue systems

Published: 18-05-2017

• Installers urged to apply caution when buying boiler accessories online.
• Growing number of generic controls and flue systems sold as compatible, despite never being tested.
• Absence of a CE mark means there is no proof that products meet the UK’s safety, health and environmental requirements.
• Installation of generic, third-party accessories may invalidate boiler guarantee.

Installers have been urged to take extra caution over their choice of third-party boiler components and accessories, amidst a growing number of controls and flue systems being sold on the internet.

Martyn Bridges, our Director of Technical Communication and Product Management, believes installers could run the risk of compromising their customers’ safety by fitting flue plume redirection kits which haven’t been tested, approved or certified for use with their boiler.

Martyn commented: “We’re seeing a growing number of suppliers sell generic accessories such as flue kits that they claim are compatible with a given manufacturer’s boiler, but have never actually been tested to the required standards.

What are the risks?

“While these products may match the physical size and dimensions of the manufacturer’s flue, it is important for installers to realise that the absence of a CE mark means there is no proof that they meet the UK’s safety, health and environmental requirements.

“With no testing having taken place, there is no evidence or guarantee that the flue kit won’t be susceptible to damage such as freezing, cracking, or degrading in the sun

 “The generic alternative may be cheaper and its aesthetics might appeal, but buying one is a risky move for something as critical as a flue system.”

How can installers help?

He continued: “This in turn places much greater emphasis on the need for installers to be vigilant when selecting the most suitable appliances and accessories for their customer’s property.”

To avoid taking any risks, choose from our range of tried and tested boiler accessories or find your nearest Worcester spares stockist.