News

Worcester Bosch awarded Which? Best Buy for gas combi boiler range

Published: 10-10-2022

For the thirteenth time, the UK’s consumer champion, Which?, has awarded us a Which? Best Buy, for our gas combi boiler range.

The annual Which? report that was released this month revealed that we are the most reliable boiler brand on the market according to its in-depth survey based on customer satisfaction, product quality and after-care service. Which? demonstrated this by their product research findings that 82% of our gas boilers purchased within the last six years have never had a fault.

We received 5 star-tier ratings across three categories, our gas boiler received an 84% recommendation rating, the strongest of any boiler on the market, earning the top spot from a survey of 9,000 boiler owners.

We have been the long-term market leader in home heating, warming UK homes for the past 60 years. A key component to our success has been placing the customer experience at the centre of our designs as well as building a reliable network of technicians and engineers who can install and service its products.

Out of the 9,000 products and services Which? reviews every year, it only endorses the market’s top-rated products with the coveted Which? Best Buy endorsement. By being thorough in the product review process, the Which? Best Buy is a quality assurance for consumers who are looking for a new heating system, among other big ticket household items. With a reputation for reliability and consumer trust, Which? ratings are influential in over 6 million consumer purchasing decisions in the UK each year as shoppers trust their quality assessment.

Parisa Atoufi, Which? Head of Endorsement Scheme, said:

“With winter approaching and households facing serious economic pressure, anyone looking to invest in a new boiler needs to be certain that it will be efficient, effective, durable and reliable. 

“Our annual gas boiler survey asks customers to rate brands in the key areas of customer satisfaction and boiler reliability and we also include the expert opinion of an impartial Which? panel.

“Congratulations to Worcester Bosch for topping our survey of gas boilers for another year running. Worcester Bosch customers were complimentary about the quality of the boilers, the after care available and reliability of the products - making their boilers a coveted Which? Best Buy.”  

Victoria Billings, our Director of Marketing said:

 “We are very proud to be named as a Which? Best Buy for the thirteenth year running, for our Gas combi boilers!”

“Our products are designed with our customers in mind, so we’re delighted to receive a seal of approval based on real life experience that demonstrates the quality we aim to deliver.”